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Privacy Policy

Last updated: June 13, 2025

Information We Collect

ZeroTab is designed with privacy in mind. We collect minimal information necessary to provide our service:

  • Account Information: Email address, username, and encrypted password for account creation
  • Usage Data: Number of containers launched per day for usage limits
  • Payment Information: Processed securely through Paddle.com - we don't store payment details

Information We Don't Collect

  • URLs you visit in ZeroTab containers
  • Content of websites viewed in containers
  • Personal browsing history
  • Files or attachments opened in containers

How We Use Your Information

  • Provide and maintain the ZeroTab service
  • Process payments and manage subscriptions
  • Send important service notifications
  • Enforce usage limits for free/premium tiers

Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and isolated container environments that are automatically destroyed after use.

Third-Party Services

  • Paddle.com: Payment processing (subject to their privacy policy)
  • Cloudflare: CDN and DDoS protection

Contact Us

For privacy-related questions, contact us at: [email protected]

Terms of Service

Last updated: June 13, 2025

Service Description

ZeroTab provides a disposable browser security service that allows users to open potentially unsafe web links and attachments in isolated Docker containers, protecting their main system from threats.

Acceptable Use

You agree to use ZeroTab only for legitimate security purposes. Prohibited uses include:

  • Accessing illegal content or services
  • Attempting to bypass website security measures
  • Using the service for automated/bot traffic
  • Sharing account credentials with others

Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. Containers have a maximum lifetime of 30 minutes and are automatically destroyed.

Account Responsibility

  • You are responsible for maintaining account security
  • You must provide accurate registration information
  • You must not share your account with others

Subscription Terms

  • Premium subscriptions are billed monthly at $5/month
  • Free trial period is 7 days
  • Subscriptions auto-renew unless cancelled
  • You can cancel anytime through your account dashboard

Limitation of Liability

ZeroTab is provided "as is" without warranties. We are not liable for any damages resulting from service use, including but not limited to data loss or security breaches of websites visited through our service.

Contact

For terms-related questions: [email protected]

Refund Policy

Last updated: June 13, 2025

7-Day Free Trial

All new users receive a 7-day free trial of ZeroTab Premium. No payment is required during the trial period. You can cancel anytime during the trial without being charged.

Monthly Subscription Refunds

We offer a 30-day money-back guarantee for all monthly subscriptions:

  • Full refund available within 30 days of initial payment
  • Refunds processed within 5-10 business days
  • Refunds issued to original payment method
  • Account access continues until end of current billing period

How to Request a Refund

  1. Email us at [email protected]
  2. Include your account email and reason for refund
  3. We'll process your request within 2 business days

Non-Refundable Situations

  • Requests made after 30 days from initial payment
  • Account violations or terms of service breaches
  • Excessive usage that violates fair use policy

Cancellation

You can cancel your subscription anytime:

  • Login to your account dashboard
  • Click "Cancel Subscription"
  • Service continues until end of billing period
  • No future charges after cancellation

Contact Support

For refund requests or billing questions: [email protected]

Frequently Asked Questions

What is ZeroTab?

ZeroTab is a security tool that opens suspicious links and attachments in isolated Docker containers, protecting your main computer from malware and threats.

How much does ZeroTab cost?

ZeroTab Premium costs $5 per month with a 7-day free trial. This includes unlimited secure browsing and all premium features.

Is there a free version?

We offer a 7-day free trial for all new users. This gives you full access to test all features before subscribing.

What browsers are supported?

Currently, ZeroTab supports Google Chrome through our Chrome extension. Firefox and other browsers are planned for future releases.

How secure are the containers?

Each container is completely isolated with no access to your local files or network. Containers are automatically destroyed after 30 minutes, leaving no trace.

Can I use ZeroTab for banking or sensitive sites?

ZeroTab is designed for suspicious or unknown links. For trusted sites like banking, use your regular browser for better convenience and security.

How do I cancel my subscription?

You can cancel anytime through your account dashboard. Your service continues until the end of your current billing period.

Do you store my browsing data?

No. We don't store URLs you visit, website content, or files you open in ZeroTab containers. Your browsing in containers is completely private.

What if I need help?

Contact our support team at [email protected]. We typically respond within 24 hours.

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